📱 How to Check Your Account Details (Mobile App)

⚠️ Important: Mobile and Web Plans Are Separate

Parrot AI plans on mobile (App Store or Google Play) and web (TryParrotAI.com) are not connected.

Mobile subscriptions cannot be used on the web app.
Web subscriptions can be used on both web and mobile by linking your web account to your mobile app.

If you already have a weekly mobile plan, please cancel your mobile subscription first before upgrading on the website — otherwise, you’ll be charged twice (once by Apple/Google and once by Parrot AI on the web).

You can cancel your mobile plan anytime from your App Store or Google Play settings.

Note: The email linked to your account is the same as the one connected to your Google Play Store (Android) or App Store (iOS).

If you still want to verify the email linked to your Parrot AI account, here’s how:

Open the App

Launch Parrot: Voice Generator AI on your mobile device.

Go to Settings

Tap the Settings tab. ⚙️

Find Your User ID

Tap Other and then Copy My User ID.

Send Your User ID to Support

Share this User ID with our support team. We’ll check the email associated with your account for you!

Updated on: 12/11/2025

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