Articles on: Account & Data Management

💻 How to Find Your User ID (Website)

⚠️ Important: Mobile and Web Plans Are Separate

Parrot AI plans on mobile (App Store or Google Play) and web (TryParrotAI.com) are not connected.

If you already have a weekly mobile plan, please cancel your mobile subscription first before upgrading on the website — otherwise, you’ll be charged twice (once by Apple/Google and once by Parrot AI on the web).

You can cancel your mobile plan anytime from your App Store or Google Play settings.


Every Parrot AI account is automatically assigned a unique User ID. Here's how to find it on the website:


Steps to Find Your User ID:


  1. Go to tryparrotai.com/login and log in to your account.
  2. Select Settings on the dashboard.
  3. Your User ID will be displayed under your Profile.


Keep your User ID handy when contacting support—it helps us assist you faster!


Updated on: 12/11/2025

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