📱 How to Check Your Account Details (Mobile App)

If you're not sure which Parrot AI account you're using or where your subscription is connected, you can check a few places.

Your Parrot AI account email, Apple account email, and purchase email may be different.

👤 Find Your Parrot AI User ID

Your User ID helps our support team identify your Parrot AI account.

Follow the steps here:
📱 How to Find Your User ID (Mobile App)

Keep your User ID handy if you need to contact Support.

🍎 Check for an Apple Subscription

On your iPhone:

1. Open Settings.
2. Tap your name / Apple ID.
3. Tap Subscriptions.
4. Look for Parrot AI.

If Parrot AI appears there, your subscription is managed through Apple.

📱 Check for a Subscription Managed Through Parrot AI

If you don't see Parrot AI under your Apple subscriptions, your subscription may be managed directly through Parrot AI.

Visit:
https://www.tryparrotai.com/b

Enter the email address you may have used when you purchased or signed up for Parrot AI.

You'll receive an email with “Log in to your customer portal.”

Open that email and follow the link to view your subscription details.

Didn't Receive the Email?

Try another email address you may have used with Parrot AI.

The email you're currently using to contact Support may not be the same email you used when making the purchase.

🔎 You Can Also Check in the Parrot AI App

Go to:

Me → Manage billing for (your email)

If Manage billing isn't showing:

1. Go to Me.
2. Turn on Try new layout.
3. Return to the Me tab and check again.

💜 Still Not Sure Which Account or Subscription Is Yours?

Contact our support team and send:

• Your User ID
• Any email addresses you may have used with Parrot AI
• Your purchase receipt, if you have one

We'll use that information to help identify the correct account and subscription.

Updated on: 28/08/2026