General Info

• ⚠️ Restricted Words & Content Guidelines on Parrot AI

  Parrot AI uses filters to help keep creations safe and appropriate. We don’t publish a complete list of blocked words, but some types of content may prevent a voice, video, or other creation from being generated. 🚫 Content That May Be Blocked This can include: Strong profanity or offensive language Sexually explicit or adult content Hate speech or discriminatory language Harassment, bullying, or abusive content Violent or threatening statements 🔒 Personal or Sensitive InformaFew readers

Website

• 💻 I Purchased Pro, But I Don’t Have Access – What Should I Do?

  If you purchased Pro on the Parrot AI website but your Pro features are not showing, first make sure you're using the account connected to your purchase. 🌐 Check Your Website Subscription You can check your subscription by visiting: https://www.tryparrotai.com/b Enter the email address you used when you purchased your Parrot AI subscription. You'll receive an email with “Log in to your customer portal.” Open the email and follow the secure link toPopular

• 💻 How to Reset Your Password (Website)

  If you forgot your Parrot AI password, you can reset it from the website. Reset Your Password Go to the Parrot AI Log In page. Click Forgot your password? Reset it. Enter the email address you use for your Parrot AI account. Check your email for the password reset message. Open the link in the email and create a new password. You can then log in with your new password. Didn’t Receive the Reset Email? Check your **spam or juFew readers

• 💻 Using Your Subscription Across Devices

  ⚠️ Important: Mobile and Web Plans Are Separate Parrot AI plans on mobile (App Store or Google Play) and web (TryParrotAI.com) are not connected. Mobile subscriptions cannot be used on the web app. Web subscriptions can be used on both web and mobile by linking your web account to your mobile app. If you aFew readers

Mobile App

• 📱 How to Allow Parrot AI Access to Your Photos on iPhone

  Parrot AI may need access to your Photos when you want to upload an image or save a creation to your device. Allow Photo Access Open your iPhone Settings. Tap Apps. Find and tap Parrot: Voice Generator AI. Tap Photos. Choose the photo access you want to allow. If you want to upload photos you already have on your iPhone, make sure Parrot AI has permission to access those photos. You can choose to give access to selected photos or more of your photo libraFew readers

• How to Restore a Missing Subscription on iOS

  If you previously purchased Parrot AI Pro but your Pro access is not showing in the iOS app, the correct steps depend on where you originally purchased your subscription. 🍎 If You Purchased Through Apple If your subscription was purchased through the Apple App Store and is still active, use Restore Purchase in the Parrot AI app. Restore Purchase is only for purchases made through Apple. Do not use Restore Purchase for a subscription purchased on the Parrot AI website. IFew readers

• 📱 I Paid for Pro on the Mobile App, but I Can’t Access My Account – What Should I Do?

  If you purchased Pro in the Parrot AI iOS app but your Pro features are not showing, the steps depend on how your purchase is managed. Important: A subscription purchased inside the iOS app cannot be used on the Parrot AI website. This applies whether your iOS purchase is managed through Apple or directly through Parrot AI. 🍎 If You Purchased Through Apple If your Parrot AI subscription appears under your Apple subscriptions but Pro is missing in the app, use **Restore PurFew readers

• Can’t Find Manage Billing, Usage and Limits, or Other Settings?

  If you can’t see Manage billing, Usage and limits, or another newer setting in the Parrot AI iOS app, you may be using the older app layout. 🔄 Turn On the New Layout Open the Parrot AI app. Go to Me. Find Try new layout. Turn it on. Return to the Me tab. You should now see the newer settings available to your account. 📱 Still Can’t FFew readers