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Articles on:Troubleshooting & Technical Support
Get help with login issues, missing User IDs, app outages, and problems accessing your Pro account.

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  • I Paid, but I Can’t Access My Pro Account – What Should I Do?
    Having trouble accessing your Pro account even after making the payment? Don't worry! We've got you covered. Below are some steps to help you resolve this issue quickly. I purchased Pro on the WEBSITE Make sure you are logged in on the right account. Make sure you are not on our free preview page. Pro users can access their perks on this page here tryparrotai.com/app/create. IMPORTANT NOTE: If you purchased Pro on the website and want to usPopular
  • Is There a Service Outage? What to Do if the App Stops Working
    If you're encountering issues accessing Parrot AI and you believe it's due to a system outage, please fill out our Outage Report Form here. During system outages, certain features may be temporarily unavailable. We appreciate your understanding and patience as we work to restore full service. Your report is crucial. We're on it. We appreciate your patience as we resolve this hiccup. Please note that not all reported issues necessarily indicate a systemFew readers
  • Restoring Your Subscription & Using It Across Devices
    Restoring Your Subscription If your Parrot AI subscription has disappeared after updating the app or switching to a new device with the same operating system ( Android to Android or iOS to iOS), follow these steps to restore it: Open the Parrot AI app. Go to the Settings tab. Tap Other. Select View Plans. Below the Continue button, tap Restore Purchase. Select Continue. This should restore your subscription and grant access to your puFew readers
  • How to Connect Parrot AI to Your Photo Library
    If you want to allow Parrot AI access to your photo library for uploading images or saving videos, follow these steps based on your device: For iOS: Open Settings on your iPhone. Scroll down and select Apps. Tap on Parrot: Voice Generator AI App. Under Photo Library Access, select Add Photos Only. For Android: Open Settings on your device. Go to Apps. Find and select Parrot AI. Tap Permissions. Select Photos and VidFew readers
  • How to Reset Your Password
    If you forgot your password for your Parrot AI web account, follow these steps to reset it: Resetting Your Password Go to the Log In page on the Parrot AI website. Click on "Forgot your password? Reset it" below the Log In button. Enter the email address you used to create your account. Check your inbox for a password reset link. Click the link and follow the instructions to create a new password. Once updated, you can log in with your new passwoFew readers

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