General Info
Is There a Service Outage? What to Do if the App Stops Working
If you're encountering issues accessing Parrot AI and you believe it's due to a system outage, please fill out our Outage Report Form here. During system outages, certain features may be temporarily unavailable. We appreciate your understanding and patience as we work to restore full service. Your report is crucial. We're on it. We appreciate your patience as we resolve this hiccup. Please note that not all reported issues necessarily indicate a systemSome readers⚠️ Restricted Words & Content Guidelines on Parrot AI
To keep Parrot AI safe, respectful, and fun for everyone, we use filters that block content violating our community and ethical standards. While we don’t publish a complete list of restricted words, here’s a helpful overview of what may trigger restrictions during voice or video generation. 🚫 Inappropriate or Offensive Content Parrot AI does not allow text inputs that include: Profanity or strong swearing Sexually explicit, suggestive, or adult language Hate speech or discriminatory tFew readers
Website
💻 I Paid for Pro on the Website, but I Can’t Access My Account – What Should I Do?
Having trouble accessing your Pro account after purchasing on the website? Here’s how to fix it quickly: Steps to Fix Access Issues: Make sure you are logged into the correct account on the website. Ensure you are not on the free preview page. Pro users can access their perks here: tryparrotai.com/app/create. IMPORTANT: If you purchased Pro on the website but want to use it on the mobile app, ignore the payment screen duringPopularHow to Reset Your Password
If you forgot your password for your Parrot AI web account, follow these steps to reset it: Resetting Your Password Go to the Log In page on the Parrot AI website. Click on "Forgot your password? Reset it" below the Log In button. Enter the email address you used to create your account. Check your inbox for a password reset link. Click the link and follow the instructions to create a new password. Once updated, you can log in with your new passwoFew readers💻 Using Your Subscription Across Devices
To enjoy your Parrot AI subscription on multiple devices or platforms, here’s what you should know: How to Use Your Subscription Across Devices: Subscriptions bought on the website can be linked and used across both web and mobile devices, regardless of the operating system. Mobile app purchases are tied to the device and OS they were bought on and cannot be shared across different platforms. For the best cross-device flexibility, we recommend subscribing through ourFew readers
Mobile App
📱 How to Restore Your Parrot AI Subscription (Mobile App)
If your Parrot AI subscription disappears after updating the app or switching to a new device with the same operating system (Android to Android or iOS to iOS), you can restore it easily. Steps to Restore Your Subscription: Open the Parrot AI app. Go to the Settings tab. Tap Other. Select View Plans. Below the Continue button, tap Restore Purchase. Tap Continue. Your subscription should be restored, giving you access to your purchased featuresFew readersHow to Connect Parrot AI to Your Photo Library
If you want to allow Parrot AI access to your photo library for uploading images or saving videos, follow these steps based on your device: For iOS: Open Settings on your iPhone. Scroll down and select Apps. Tap on Parrot: Voice Generator AI App. Under Photo Library Access, select Add Photos Only. For Android: Open Settings on your device. Go to Apps. Find and select Parrot AI. Tap Permissions. Select Photos and VidFew readers📱 I Paid for Pro on the Mobile App, but I Can’t Access My Account – What Should I Do?
If you bought Pro through the Parrot AI mobile app but can’t access your features, try these steps: Quick Fixes: Don’t delete or reinstall the app right away. First, try restarting the app—this often resolves the issue. If that doesn’t work: Open the app and go to Settings. Navigate to the Plans screen. Tap Restore Purchase at the bottom right. Your Pro perks should now be restored. If the Issue Still Persists: Contact us via chat. Provide your UFew readers