💻 I Paid for Pro on the Website, but I Can’t Access My Account – What Should I Do?

Having trouble accessing your Pro account after purchasing on the website? Here’s how to fix it quickly:

Steps to Fix Access Issues:

1. Make sure you are logged into the correct account on the website.
2. Ensure you are not on the free preview page.
3. Pro users can access their perks here: tryparrotai.com/app/create.

IMPORTANT:

If you purchased Pro on the website but want to use it on the mobile app, ignore the payment screen during onboarding.

To link your web subscription to the app:

1. Open the Parrot AI app.
2. Go to Settings.
3. Tap Link Web Account.
4. Enter your website account info.

This will sync your Pro subscription to the mobile app.

Updated on: 06/06/2025