Why am I seeing multiple charges on my account?
It's likely due to you making multiple purchases on our website using different emails each time.
Check the confirmation email we sent for the paid version to identify the active account (search your mail for "Parrot ai").
Check your browser settings for the email and password you signed up with.
if you used Chrome, you can Open Chrome and go to Settings > Advanced > Passwords and forms > Manage passwords.
In the 'Saved Passwords' list, you can click on the symbol next to your password and select 'Details'.
You can also cancel subscriptions without logging in to our site here.
If you are still unable to get what you are looking for, please contact our support team via the chat widget on our website with the following details.
Your user ID
How you purchased (ie. Website, iOS app or android app)
If you purchased on web, provide ONLY the last four digits of the card you purchased with.
Trouble shooting tips
Check the confirmation email we sent for the paid version to identify the active account (search your mail for "Parrot ai").
Check your browser settings for the email and password you signed up with.
if you used Chrome, you can Open Chrome and go to Settings > Advanced > Passwords and forms > Manage passwords.
In the 'Saved Passwords' list, you can click on the symbol next to your password and select 'Details'.
Subscription Cancellation
You can also cancel subscriptions without logging in to our site here.
Contact Support
If you are still unable to get what you are looking for, please contact our support team via the chat widget on our website with the following details.
Your user ID
How you purchased (ie. Website, iOS app or android app)
If you purchased on web, provide ONLY the last four digits of the card you purchased with.
Updated on: 03/04/2024
Thank you!