Articles on: Subscription & Payments

How to Cancel Your Subscription on iPhone (purchased with Stripe)

⚠️ Important: Mobile and Web Plans Are Separate

Parrot AI plans on mobile (App Store or Google Play) and web (TryParrotAI.com) are not connected.

If you already have a weekly mobile plan, please cancel your mobile subscription first before upgrading on the website — otherwise, you’ll be charged twice (once by Apple/Google and once by Parrot AI on the web).

You can cancel your mobile plan anytime from your App Store or Google Play settings.


Please note that in order to delete your account, you must cancel your subscription first.


If you subscribed to Parrot AI through the iOS app on or after August 26, 2025, your subscription is managed through Stripe, and you can cancel it directly from your device.


📱 How to Cancel Your Subscription

  1. Open the Parrot AI mobile app.
  2. Go to the Settings tab.
  3. Tap “Manage billing for (your email)”.
  4. You’ll be redirected to the Stripe billing portal in your mobile browser.
  5. Enter the email you used to sign up.
  6. Stripe will send you an email with a secure login link to your customer portal.
  7. Open the email and tap “Log in to your customer portal.”
  8. Once inside, select Cancel subscription.
  9. Confirm the cancellation — you’ll also see the exact date your subscription will end.


💛 We’re Here If Something Went Wrong

If you’re canceling because something didn’t work the way you expected, we’d really love to help. Sometimes the fix is quick — and we want you to get the most out of your subscription.

Feel free to reach out to our support team anytime so we can take a look together.


🎁 Want to Keep Exploring?

Before you go, remember that Parrot AI continues to grow fast — new voices, improved quality, and fresh features are added regularly. We’d be happy to help you make the most of your experience if you decide to stay.


But either way, thank you for giving Parrot AI a try 💛


If you need anything else, we’re just a message away!

Updated on: 21/11/2025

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