How to Cancel Your Subscription on iPhone (If It’s Not in Apple Subscriptions)

⚠️ Important: Mobile and Web Plans Are Separate

Parrot AI mobile and web subscriptions are separate.

• Mobile subscriptions cannot be used on the web app.
• Web subscriptions can be used on both web and mobile by linking your web account to the mobile app.

If you subscribed through the Parrot AI iOS app but don’t see Parrot AI under your Apple subscriptions, your subscription may be managed directly through Parrot AI.

📱 Cancel From the Parrot AI App

1. Open the Parrot AI app.
2. Go to Me.
3. Tap Manage billing for (your email).
4. You’ll be redirected to the billing portal in your mobile browser.
5. Enter the email address you used for the purchase.
6. Check your email for a message with “Log in to your customer portal.”
7. Open the link in that email.
8. Tap Cancel subscription and confirm.

The billing portal will show the date your subscription will end.

✉️ Can’t Access Manage Billing?

You can also visit:
https://www.tryparrotai.com/b

Enter the email address you used for the purchase and follow the customer portal link sent to your email.

Didn’t Receive the Email?

Try another email address you may have used with Parrot AI.

The email you use to contact Support may not be the same email you used when making the purchase.

🔄 Can’t Find Manage Billing?

1. Go to Me.
2. Turn on Try new layout.
3. Return to the Me tab and check again.

💜 Still Can’t Cancel?

If the steps above don’t work, contact our support team and include:

• Your User ID
• The email address used for the purchase
• Your receipt or proof of purchase
• A screenshot of what you see
• Any error message

Please send these details together when possible so we can help locate your subscription.

Updated on: 09/09/2026